Internet Q&As: In his latest column for the Record our Internet guru Phil Bradley answers questions on search engines used on websites, Christmas, multi-search engines and anonymising.
The Invisible Web: Paul Pedley peers into the black hole in cyberspace - all that unindexed information floating around just waiting to be capitalised on.
Books to shelves: Stephanie Brownbridge breaks down the processes involved in getting books onto shelves, revealing the costs involved.
Conferences: Developing a life of their own - at the Virtual Communities conference Elspeth Hyams identifies interesting new roles for our profession in developing online communities, but discovers that human support is crucial to success.